SITUATION


Public Protection Matters

With over 83,000 members and 36 chapters, Professional Engineers Ontario is a statutory licensing organization founded in 1822 to regulate the practice of professional engineering in the province of Ontario.

 

The member based organization needs to improve the online experience for its key stakeholders, community and its membership. Simplified communications on the licensing process, member directory and their key mandate of regulatory affairs is needed.

A Little Hint to You
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SERVICES

  • Stakeholder engagement
  • Design thinking sessions
  • Communications strategy
  • Technology roadmapping
  • Responsive website design
  • Content management system
  • Payment processing
  • Form management
  • Resource centre
  • Membership directory
  • Content planning
  • Content publishing
  • Training & support
  • Hosting services
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SOLUTION


A new system is developed with a focus on information architecture, ease of navigation, a refined directory, and a simplified design to support an information intensive organization.

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SUCCESS


With design thinking sessions engaging all internal and external audiences in a unique process of collaborative design, the website simplifies a complex licensing process. The new information architecture benefits all stakeholders and allows for mass information to be easily and efficiently posted by internal content publishing teams.

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COLLABORATIONS
 

  • Case Study
    Budweiser

    Mad Hatter Technology with Budweiser, Grip Limited, and the telco providers a group designed the user interface and mobile application for the famously free Bud Phone.

  • Case Study
    Canada Games

    Competing for a hosting games location in Ontario, Waterloo Region needed to be positioned as a leader in technology with a strong connected community.

  • Case Study
    Ivanhoe Cambridge

    One of Ivanhoé’s primary shopping centres in North Waterloo was looking for new and innovative ways to bring consumers into the mall to shop.

  • Case Study
    Toronto Police

    The public demands on the Toronto Police Service have been increasing. The population has been growing and innovative ways to keep the city safe and the crime rates low are in review.