SITUATION
Public Protection Matters
With over 83,000 members and 36 chapters, Professional Engineers Ontario is a statutory licensing organization founded in 1822 to regulate the practice of professional engineering in the province of Ontario.
The member based organization needs to improve the online experience for its key stakeholders, community and its membership. Simplified communications on the licensing process, member directory and their key mandate of regulatory affairs is needed.
SERVICES
- Stakeholder engagement
- Design thinking sessions
- Communications strategy
- Technology roadmapping
- Responsive website design
- Content management system
- Payment processing
- Form management
- Resource centre
- Membership directory
- Content planning
- Content publishing
- Training & support
- Hosting services
SOLUTION
A new system is developed with a focus on information architecture, ease of navigation, a refined directory, and a simplified design to support an information intensive organization.
SUCCESS
With design thinking sessions engaging all internal and external audiences in a unique process of collaborative design, the website simplifies a complex licensing process. The new information architecture benefits all stakeholders and allows for mass information to be easily and efficiently posted by internal content publishing teams.
COLLABORATIONS
- Case Study
Budweiser
Mad Hatter Technology with Budweiser, Grip Limited, and the telco providers a group designed the user interface and mobile application for the famously free Bud Phone.
- Case Study
Canada Games
Competing for a hosting games location in Ontario, Waterloo Region needed to be positioned as a leader in technology with a strong connected community.
- Case Study
Ivanhoe Cambridge
One of Ivanhoé’s primary shopping centres in North Waterloo was looking for new and innovative ways to bring consumers into the mall to shop.
- Case Study
Toronto Police
The public demands on the Toronto Police Service have been increasing. The population has been growing and innovative ways to keep the city safe and the crime rates low are in review.